Create Ticket - Makios One Portal

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ATTENTION

Due to potential delays and SLA's, our self-service portal DOES NOT support CRITICAL priority items. If you have an issue that is critical you must call our office at 915-242-6800.

I acknowledge this issue is not of a critical nature.

Step 1

Please tell us how this issue is affecting productivity

How does this issue impact you?

I have come to a complete stop and cannot work

I can still work around the issue

The issue is inconvenient, but can be scheduled

How many people are affected by this issue?

Step 2

Provide an appropriate title and a brief description with adequate details of your issue

Title

Description

File Title

Attach File

Step 3

Does this issue involve any of the devices listed below?

Step 4

Let us know how we should contact you

What is the best way to reach you?

When can you work with someone?

Step 5

Select one of these that best describes your type of issue

Issue Type

Review and Submit

Title:

Description:

Issue:

Device:

Impact:

Contact Method:

Requested Day:

File Uploaded: